Voice & turn-taking
Voicemail detected.
In 1.2 seconds.
Finn distinguishes human pickup from machine in under 1.5 seconds. Drop silently, leave a templated message, or schedule a retry — your choice, per workflow.
30-minute free trial. No card. No procurement.
How it works
Listen.
Classify. Act.
Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.
Real-time audio classification
Acoustic + cadence model detects machine greetings in the first ~1.2 seconds. Tuned across US + international voicemail systems.
p50
384ms
p95
412ms
p99
538ms
Pick the policy
Drop silently (preserve retry budget), leave a templated message after the beep, or mark for callback scheduling.
Log + adjust
Per-call detection event logged. Aggregate dashboard shows machine-rate per campaign so you can tune dial windows + retry logic.
Calls today
12,840
+8.1%
Pickup rate
94.2%
+1.4%
Avg sentiment
+0.71
+0.08
Talk minutes
48,212
+12.0%
Call volume · last 30 days
Tuned for real outbound
Detect early.
Act decisively.
No bolt-ons. No second platform. Every primitive ships with the editor.
Sub-1.5s detection
Decision made before the greeting finishes — no awkward 'hello hello hello' from Finn.
Beep-aware delivery
When leaving a message, Finn waits for the beep — no clipped intros.
Configurable per workflow
Sales campaigns drop voicemail. Collections leave a compliance-required notice. Same engine.
Retry-budget aware
Drops don't burn a retry. Beeped messages do. All policy-driven.
Shipped in production
Real teams, real outcomes.
“Call abandonment down to 5% from ~30%. 75-80% of inbound calls fully handled by Finn. 24/7 AI coverage replaced 80+ offshore agents.”
Shikha Chouksey
COO & Cofounder, Orbit Wallet · Orbit Wallet
Trust + ecosystem
Plugs in. Audits clean.
Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.
Don't see yours? Finn plugs into any system via REST + webhooks.
FAQ
Questions and answers.
How accurate is voicemail detection?+
~97% accuracy in the steady state across US + major international carriers. Continuously retrained on edge cases (carrier-specific greetings, foreign-language voicemail systems).
What's the detection latency?+
Under 1.5 seconds in 95% of cases. Finn won't speak until the classification settles, so the caller never hears overlapping greetings.
Can I leave different messages per campaign?+
Yes — per-workflow templates with variable merging. Sales template, collections template, appointment-reminder template, all separately versioned.
What happens when detection is uncertain?+
Configurable per workflow — default is to treat as human (better caller experience). Can be flipped to skip+retry for high-volume outbound.
Does this affect retry budgets?+
Silent drops don't consume a retry. Voicemails left after the beep mark the contact as 'reached' so they don't get re-called the same day.
Stop wasting dials
Detect machines.
Reach humans.
Voicemail detection runs on every outbound dial. Configurable behavior per campaign. No more half-cooked messages mid-greeting.