Routing & telephony
Bring your own
carrier.
Don't want to switch telephony providers? Wire Finn into your existing Twilio, Plivo, or any SIP trunk. Same observability, same workflow.
30-minute free trial. No card. No procurement.
How it works
Wire once.
Use everywhere.
Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.
Connect your provider
Twilio, Plivo — paste credentials, point your numbers at Finn's SIP endpoint. ~10 minutes setup.
Connected
6
Available
100+
Map numbers to workflows
Per-number routing to a Finn workflow. Mix BYOC numbers + Finn-provided numbers in the same account.
Same observability
Dashboard treats BYOC + Finn numbers identically. Same call logs, transcripts, PCA, costs, audits.
Calls today
12,840
+8.1%
Pickup rate
94.2%
+1.4%
Avg sentiment
+0.71
+0.08
Talk minutes
48,212
+12.0%
Call volume · last 30 days
Open by design
No carrier lock-in.
Ever.
No bolt-ons. No second platform. Every primitive ships with the editor.
Major providers first-class
Twilio, Plivo have one-click setup + full feature parity (DTMF, SMS, MMS, transfers).
Generic SIP trunk fallback
Any SIP-compatible provider works. Your enterprise PBX, your in-house Asterisk, your weird legacy stack — all supported.
Per-number routing
Mix BYOC and Finn-provided numbers in one account. Route each number to a different workflow.
Unified billing observability
Finn platform fees billed by us. Carrier minutes billed by your carrier. Cost dashboard shows both.
Shipped in production
Real teams, real outcomes.
“Call abandonment down to 5% from ~30%. 75-80% of inbound calls fully handled by Finn. 24/7 AI coverage replaced 80+ offshore agents.”
Shikha Chouksey
COO & Cofounder, Orbit Wallet · Orbit Wallet
Trust + ecosystem
Plugs in. Audits clean.
Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.
TwilioPlivoSalesforceHubSpotSlackDon't see yours? Finn plugs into any system via REST + webhooks.
FAQ
Questions and answers.
Which carriers does BYOC support?+
Twilio, Plivo as first-class (one-click setup, full feature parity). Any SIP-compatible carrier via generic SIP trunk integration.
Do I need to port my numbers?+
No. Your numbers stay with your carrier. We just point your SIP routing at Finn's endpoint for inbound calls + handle outbound through your carrier's API.
Are SMS / MMS supported under BYOC?+
Yes — first-class for Twilio, Plivo. Generic SIP carriers depend on what they support; usually voice-only.
How is billing split?+
Finn platform fees billed by us. Carrier voice minutes + SMS billed directly by your carrier on your existing contract. No double-charging.
Can I mix BYOC + Finn-provided numbers?+
Yes. Common pattern: BYOC for established main numbers (preserve reputation + branded ID); Finn-provided for new outbound campaigns + experimental flows.
Your carrier, your contract
Keep your numbers.
Keep your rates.
Bring-your-own-carrier (BYOC) gets you Finn's intelligence on top of telephony you already trust. No number porting, no contract change.