Voice & turn-taking
SKUs, drugs, names.
Pronounced right.
Per-finn pronunciation dictionary. Override any word — SKUs, drug names, technical jargon, brand terms — with phonetic spelling or audio sample.
30-minute free trial. No card. No procurement.
How it works
Add a word.
Finn never says it wrong again.
Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.
Add via dashboard or API
Paste the misspoken word. Provide a phonetic spelling (IPA or ARPAbet) or upload a 1-second audio sample.
Jessica
Healthcare receptionist
Aarav
Outbound qualifier
Priya
Patient intake
Carlos
Spanish support
Sofia
Customer follow-up
James
Premium concierge
Scope it
Per-finn (only one agent uses it) or per-account (all finns share). Versioned so changes are auditable.
Triage
Inbound router
DONEBooking
Scheduling specialist
ACTIVEConfirm
SMS follow-up
QUEUEDShared context · call IN-44219
caller.name = "Aarav Singh" caller.intent = "follow-up booking" captured.slot = "Tue 14:00" captured.doctor = "DR. Patel" captured.insurer = "BCBS"
Live-apply
Pronunciation updates apply to in-flight calls within seconds. No re-deploy, no dropped calls.
p50
384ms
p95
412ms
p99
538ms
Brand-grade pronunciation
Yours.
Not Wikipedia's.
No bolt-ons. No second platform. Every primitive ships with the editor.
Phonetic or audio sample
IPA/ARPAbet for predictable terms. Upload a real audio clip for tricky names + product SKUs.
Per-finn scoping
Sales finn says 'Acme' one way; legal finn might say it differently. No collision.
Versioned dictionary
Diff view per change. Roll back. Audit-ready for compliance + brand teams.
Live updates
Add a word, fix a mispronunciation, apply to all in-flight calls within seconds.
Shipped in production
Real teams, real outcomes.
“70% of production-support calls now contained. 800+ man-hours saved every month. Wait time reduced to under 30 seconds.”
David Johnson
Head of HR, Frinks AI · Frinks AI
Trust + ecosystem
Plugs in. Audits clean.
Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.
Salesforce
HubSpot
Notion
LinearDon't see yours? Finn plugs into any system via REST + webhooks.
FAQ
Questions and answers.
What formats can I provide?+
Phonetic (IPA or ARPAbet), or upload a 1-second audio sample of the correct pronunciation. Audio takes precedence when both are provided.
How is the dictionary scoped?+
Per-finn by default. Optional account-wide dictionary for shared brand terms. Per-workflow overrides supported.
Are pronunciation changes versioned?+
Yes — every dictionary edit creates a versioned snapshot. Diff view shows exactly what changed. One-click rollback.
Do updates apply mid-call?+
Yes — dictionary changes apply to in-flight calls within seconds. No re-deploy. No dropped calls.
How many words can the dictionary hold?+
Soft cap at 5,000 entries per finn (more available on enterprise). Performance is unaffected at any reasonable size.
Sound right every time
Stop mispronouncing
your own product.
Build a pronunciation dictionary in minutes. Audio samples for tricky words. Phonetic for the rest. Versioned + audit-logged.