Comms
SMS that lands
before the caller hangs up.
Finn fires the right text mid-call or right after — confirmation, payment link, document, calendar invite. Templated, personalized, delivered.
30-minute free trial. No card. No procurement.
How it works
Trigger from any node.
Delivered in seconds.
Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.
Drop an SMS node in the flow
Same drag-and-drop editor. SMS sits next to capture, branch, transfer. Configure body, sender ID, link tracking in a side panel.
Merge caller fields into the body
Reference any captured variable — name, amount, slot, link. Templates are versioned + previewable so the rep sees exactly what the caller gets.
Latency
384ms
Status
200
Retries
0
Request
POST /api/inventory/check
{
"sku": "NAVY-HOODIE-M",
"region": "IN-MH"
}Response
{
"in_stock": true,
"count": 124,
"next_restock": "2026-06-04"
}Deliver + track
Sub-2-second delivery via your carrier. Status (delivered, read, clicked) writes back to the call timeline + your CRM.
Built for the moment
Real-time SMS,
compliance-clean.
No bolt-ons. No second platform. Every primitive ships with the editor.
Mid-call delivery
Send while the caller is still on the line — payment link, address, document. No 'I'll text you later.'
TCPA-safe consent
Verbal consent captured + logged before any outbound SMS. Opt-out keywords (STOP, UNSUBSCRIBE) auto-honored across the account.
Per-workflow templates
Sales template, support template, payment template — each versioned, previewable, audit-logged.
Link tracking + write-back
Short links per recipient. Click + delivery events fire webhooks to your CRM in real time.
Shipped in production
Real teams, real outcomes.
“TOFA launched a national campaign with Finn — 10K+ calls daily and seamless human escalations.”
Alice Smith
Senior Engineer, Gofts · TOFA
Trust + ecosystem
Plugs in. Audits clean.
Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.
Twilio
Plivo
Salesforce
HubSpot
SlackDon't see yours? Finn plugs into any system via REST + webhooks.
FAQ
Questions and answers.
Can Finn send SMS during a live call?+
Yes. SMS nodes can fire mid-call — typical use cases are payment links, calendar invites, document delivery, or 2FA codes the caller needs in the same session.
How does TCPA + consent get handled?+
Verbal consent is captured + logged before any outbound SMS. STOP / UNSUBSCRIBE replies auto-suppress the recipient across the entire account, not just the workflow.
Which carriers and countries are supported?+
US + Canada (Twilio, Plivo), UK, EU, India, Australia. Long codes, short codes, and toll-free messaging supported. 10DLC registration handled for US sending.
Can I personalize per recipient?+
Yes. Any captured variable can be merged into the SMS body — caller name, amount, slot, custom fields from your CRM. Templates support conditional blocks (`{{if hasAccount}}…{{/if}}`).
Where do delivery + click events show up?+
On the call timeline in the dashboard + via webhook to your CRM or data warehouse. Salesforce, HubSpot, Slack, and custom webhooks all first-class.
Calls + texts, one workflow
Stop juggling
two platforms.
SMS is a node in the workflow editor, not a separate tool. Same orchestrator, same delivery logs, same compliance posture.