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Voice & turn-taking

Caller switches language.Finn switches too.

Detect language at every turn. Switch synthesis + transcription mid-call. No re-routing, no second agent, no awkward 'hold while I transfer you.'

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46Languages
Per-turnDetection cadence
Mid-sentenceSwitch latency
PreservedContext + state

How it works

Detect.Switch. Continue.

Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.

01 / 03

Per-turn language detection

Every caller turn classified for language. Sub-200ms classification overhead.

Deployment analyticsSub-second voice loopHealthy

p50

384ms

p95

412ms

p99

538ms

ASRDeepgram Nova 2 streaming
84ms
LLMGPT-4o function-calling pass
192ms
TTSElevenLabs streaming synthesis
96ms
Last 24h · 12,840 calls384ms avg
02 / 03

Hot-swap TTS + ASR

Synthesis + transcription models swap mid-conversation. Voice persona preserved across languages (when supported).

SettingsVoice library
Clone voice
All (124)Brand voices (3)Multilingual (84)Premium (12)
J

Jessica

Healthcare receptionist

en-US
A

Aarav

Outbound qualifier

hi-IN
P

Priya

Patient intake

ta-IN
C

Carlos

Spanish support

es-MX
S

Sofia

Customer follow-up

pt-BR
J

James

Premium concierge

en-GB
03 / 03

Continue with full context

Captured fields, intent, sentiment, workflow position all preserved. No restart, no apology.

OrchestrationMulti-agent flowLive
T
01

Triage

Inbound router

DONE
B
02

Booking

Scheduling specialist

ACTIVE
C
03

Confirm

SMS follow-up

QUEUED

Shared context · call IN-44219

caller.name      = "Aarav Singh"
caller.intent    = "follow-up booking"
captured.slot    = "Tue 14:00"
captured.doctor  = "DR. Patel"
captured.insurer = "BCBS"

Natural multilingual flow

No transfer.No restart.

No bolt-ons. No second platform. Every primitive ships with the editor.

46 languages supported

Major European, Asian, MENA, Latin American languages. New languages added monthly.

Same voice across languages

Cloned voices that span multiple languages keep the same persona. Caller doesn't hear a new agent.

Workflow-agnostic

Any workflow inherits multilingual support. Per-finn configuration if you want to lock to one language.

Captured fields translated on capture

Caller answers in Spanish, Finn captures the structured value in your workflow's canonical language.

Shipped in production

Real teams, real outcomes.

70% of production-support calls now contained. 800+ man-hours saved every month. Wait time reduced to under 30 seconds.
David Johnson

David Johnson

Head of HR, Frinks AI · Frinks AI

Trust + ecosystem

Plugs in. Audits clean.

Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.

ElevenLabsOpenAISalesforce logoSalesforceHubSpot logoHubSpotZendesk logoZendeskSlack logoSlack

Don't see yours? Finn plugs into any system via REST + webhooks.

AuditedSOC 2 Type IIHIPAA BAAGDPRISO 27001DPDPNIST CSF

FAQ

Questions and answers.

Which languages are supported?+

46 languages including English (multiple accents), Spanish, Mandarin, Hindi, Tamil, Arabic, Portuguese, French, German, Japanese, Korean, and most major European + Asian languages.

How quickly does the switch happen?+

Mid-sentence — typically <300ms from detected language change to first response in the new language. Caller experiences it as natural.

Is the conversation context preserved?+

Yes — captured fields, intent, sentiment, workflow position all carry across the language switch. No restart, no 'let me get my colleague.'

Can I lock a Finn to one language?+

Yes. Per-finn configuration if your business operates in one language only. Default is auto-detect across all 46.

Does the voice change with the language?+

Cloned voices that support multiple languages (most of our library) keep the same persona across all of them. Stock voices may switch to a native speaker for that language.

Built for multilingual markets

One agent.Every language.

Mid-call language switch keeps the conversation natural. Captured fields, intent, sentiment — all preserved across language transitions.

Book a demo30-min trial · No card