AI Voice Assistant
for Hospitality.
Book restaurant reservations, manage event RSVPs, and fill venue gaps — 24/7 concierge that runs at the volume of a full reservations desk.
Outbound · Confirmations
Confirm guest reservations
Inbound · Reservations
Book tables 24/7
Inbound · Guest service
Concierge requests
Outbound · Surveys
Post-stay feedback
Outbound · Confirmations
Confirm guest reservations
Inbound · Reservations
Book tables 24/7
Inbound · Guest service
Concierge requests
Outbound · Surveys
Post-stay feedback
Testimonials
See what customers say about us.
Warm, never rushed. Knows your guests' history. Sounds like your best host.
Same-day cancellation triggers outbound recovery to the waitlist — minimal lost revenue.
Serves international guests in their preferred language without disrupting front-of-house flow.
"TOFA launched a national campaign with Finn — 10K+ calls daily and seamless human escalations."
Alice Smith
Senior Engineer, Gofts
"Pillar Bridge scaled multilingual customer support — handling case details and payments in Hindi, Tamil, and Kannada with zero wait time and perfect empathy."
Rajesh Bangera
Founder, PBS
Playbooks
Ready-to-deploy templates for Hospitality.
Import a playbook, tweak the persona, and go live in minutes — every workflow is editable.
InboundRestaurant Appointment Scheduler
Meet Laura, an AI assistant for Gourmet Table, a fine dining establishment committed to providing exceptional culinary experiences.
Use this playbook
OutboundEvent Demand Generator
Meet Riley, an AI representative for your events, dedicated to ensuring that your venue maintains optimal bookings and event engagement.
Use this playbookHow it works
Concierge-grade voice at any volume.
Restaurant Reservations
Always-on reservation line — no busy signal, no missed bookings
Restaurant Appointment Scheduler (Laura)
Handles inbound reservation calls 24/7. Books table, captures party size, dietary preferences, special occasions (anniversary, birthday).
Same-day cancellation recovery
When a guest cancels, Laura runs an outbound campaign to waitlisted guests — fills the slot in minutes.
VIP recognition
Pulls guest history from your POS / CRM. Greets repeat guests by name, remembers preferences (favorite table, wine).
Event Demand Generation
Outbound campaigns to fill events and private dining
Event Demand Generator (Riley)
Calls past guests + interest list ahead of events (wine dinners, holiday parties, tasting menus). Captures RSVPs, party size, dietary preferences.
Last-minute fill
Two days before a partially-booked event, Riley reaches out to high-LTV guests with a personalized invite.
Pre-payment + deposits
Sends Stripe / Square deposit links via SMS during the call. Locks in commitment.
Guest Feedback Loop
Post-meal feedback that drives repeat visits
Next-morning feedback call
Calls guests the morning after their visit. Captures 1-question NPS + verbatim quote. Detractors get routed to GM immediately.
Review recovery
Negative-feedback callers get an apology + comp offer before they leave a 1-star Google review.
Repeat-visit nudge
Positive feedback gets a personalized 'come back soon' nudge with a small loyalty perk.
Integrations
Plug into your reservations + POS.
OpenTable, Resy, SevenRooms, Tock, Yelp Reservations. POS: Toast, Square, Lightspeed. Payments: Stripe, Square.
Ready to ship
Easily tailor and deploy
AI voice agents for your venue.
Move from idea to live voice automation in days, not months. Talk to our team for a tailored quote in under 24 hours.
Pricing
Cut Costs by 90%
with AI Voice Assistants.
Replace front-of-house phone time with always-on AI reservations. Your hosts spend time on guests in front of them.
Pay only for what you use
$0 to start.
- $0.12 per minute
- 30 mins of free access.
- 50 concurrent calls.
- 42K custom workflows.
Enterprise Plan
For companies with large volumes, data or deployment requirements, or support needs.
- White glove service for your use case.
- Premium support with dedicated solution engineer teams.
- Custom pricing and concurrent calls based on your needs
Built on Finn
Every hospitality workflow ships with the same primitives.
F.A.Q
Questions & answers
All accounts have a 60-minute ($10) free trial.
Yes. Laura answers every inbound concurrently — no busy signal, no missed bookings. Front-of-house staff stays focused on guests in the room.
When a guest cancels, Laura runs an outbound campaign to your waitlist in priority order — usually fills the slot within 5 minutes.
Yes — pulls guest history from your POS or CRM (Toast, Square, SevenRooms). Greets repeat guests by name, remembers favorite table, preferred server, dietary notes.
Yes — wires to Stripe or Square. Riley sends a deposit link via SMS during the event-booking call. Locks the commitment before hanging up.
Calls guests the morning after their visit, captures 1-question NPS + verbatim quote. Detractors get routed to the GM before they leave a negative Google review.
Get started
Hire Finn and scale with confidence.
Move from idea to live voice automation — securely, reliably, and without operational risk.
Fort-nightly Launches
We move quickly and get you what you need
Powerful Tools
Pre-built dashboards, reports, automations, more