Outbound ops
Outbound campaigns.
At any scale.
Upload an audience CSV, pick a workflow, hit go. Smart retry, DNC scrubbing, time-zone-aware dialing, concurrency throttling — all built in.
30-minute free trial. No card. No procurement.
How it works
Upload audience.
Let Finn dial.
Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.
Upload an audience
Drop a CSV, push via API, or sync from your CRM. We auto-map columns to variables and validate phone formats + DNC status on import.
Latency
384ms
Status
200
Retries
0
Request
POST /api/inventory/check
{
"sku": "NAVY-HOODIE-M",
"region": "IN-MH"
}Response
{
"in_stock": true,
"count": 124,
"next_restock": "2026-06-04"
}Pick a workflow
Attach any workflow from the editor — sales qualification, payment reminder, appointment confirmation, survey. Same workflow scales from 100 to 100,000 calls.
Throttle, pause, observe live
Real-time dashboard shows answered / no-answer / voicemail / busy. Pause the campaign instantly, adjust concurrency, drill into individual call transcripts.
Calls today
12,840
+8.1%
Pickup rate
94.2%
+1.4%
Avg sentiment
+0.71
+0.08
Talk minutes
48,212
+12.0%
Call volume · last 30 days
Compliance + scale, built-in
Dial fast.
Dial right.
No bolt-ons. No second platform. Every primitive ships with the editor.
Smart retry + backoff
No-answer + busy lines get retried with exponential backoff and time-of-day adjustments. Voicemail-detected calls drop without burning a retry.
DNC scrub on every dial
National + state DNC lists checked before every connect. Per-account opt-out lists synced in real time. TCPA-safe by default.
Time-zone-aware windows
Dial only during legal calling windows in the contact's timezone. Configurable per state for stricter regimes (e.g. CA, MA).
Concurrency throttling
Cap how many calls run in parallel — from 5 to 5,000. Avoid blowing up your downstream CRM or compliance limits.
Shipped in production
Real teams, real outcomes.
“Call abandonment down to 5% from ~30%. 75-80% of inbound calls fully handled by Finn. 24/7 AI coverage replaced 80+ offshore agents.”
Shikha Chouksey
COO & Cofounder, Orbit Wallet · Orbit Wallet
Trust + ecosystem
Plugs in. Audits clean.
Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.
Don't see yours? Finn plugs into any system via REST + webhooks.
FAQ
Questions and answers.
What's the maximum campaign size?+
No hard cap. Customers run 50,000-call campaigns regularly; we've ramped to 250,000-call days on enterprise plans. Concurrency is what gets sized, not total contacts.
How does Finn handle voicemail?+
Voicemail detection is built in. You configure per-workflow whether to leave a message, drop the call silently, or schedule a retry. Detection latency is ~1.2s.
Is DNC scrubbing automatic?+
Yes. National + state DNC lists are checked on every dial. Per-account opt-out lists sync in real time. Calls to scrubbed numbers are skipped (not retried).
Can I pause a campaign mid-run?+
Yes — one click. In-flight calls finish, queued calls pause. Resume, adjust concurrency, or cancel from the same panel.
How is timezone determined for each contact?+
Auto-detected from area code by default, overrideable via a CSV column or CRM field. Dial windows respect state-level calling-window laws (CA 8a-9p, MA 8a-8p, etc.).
Volume without burnout
Reach every contact.
In their window.
From 100 calls to 100,000 — same workflow, same orchestrator, same observability. Pause, resume, throttle from one panel.