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Outbound ops

Outbound campaigns.At any scale.

Upload an audience CSV, pick a workflow, hit go. Smart retry, DNC scrubbing, time-zone-aware dialing, concurrency throttling — all built in.

Book a demo

30-minute free trial. No card. No procurement.

CSV / APIAudience upload
SmartRetry + backoff
DNCScrub on dial
TZ-awareDial windows

How it works

Upload audience.Let Finn dial.

Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.

01 / 03

Upload an audience

Drop a CSV, push via API, or sync from your CRM. We auto-map columns to variables and validate phone formats + DNC status on import.

WorkflowFunction call · check_inventory()200 OK

Latency

384ms

Status

200

Retries

0

Request

POST /api/inventory/check
{
  "sku": "NAVY-HOODIE-M",
  "region": "IN-MH"
}

Response

{
  "in_stock": true,
  "count": 124,
  "next_restock": "2026-06-04"
}
02 / 03

Pick a workflow

Attach any workflow from the editor — sales qualification, payment reminder, appointment confirmation, survey. Same workflow scales from 100 to 100,000 calls.

Healthcare ReceptionistWorkflow editorDraft
Deploy
Greet callersay
Capture intentcapture
Booking branchbranch
Calendar.book()function
Transfer to agenttransfer
5 nodes · 4 connections · 2 variables↓ saved 12s ago
03 / 03

Throttle, pause, observe live

Real-time dashboard shows answered / no-answer / voicemail / busy. Pause the campaign instantly, adjust concurrency, drill into individual call transcripts.

DashboardLive
Export

Calls today

12,840

+8.1%

Pickup rate

94.2%

+1.4%

Avg sentiment

+0.71

+0.08

Talk minutes

48,212

+12.0%

Call volume · last 30 days

Completed Missed
Apr 23May 7May 22

Compliance + scale, built-in

Dial fast.Dial right.

No bolt-ons. No second platform. Every primitive ships with the editor.

Smart retry + backoff

No-answer + busy lines get retried with exponential backoff and time-of-day adjustments. Voicemail-detected calls drop without burning a retry.

DNC scrub on every dial

National + state DNC lists checked before every connect. Per-account opt-out lists synced in real time. TCPA-safe by default.

Time-zone-aware windows

Dial only during legal calling windows in the contact's timezone. Configurable per state for stricter regimes (e.g. CA, MA).

Concurrency throttling

Cap how many calls run in parallel — from 5 to 5,000. Avoid blowing up your downstream CRM or compliance limits.

Shipped in production

Real teams, real outcomes.

Call abandonment down to 5% from ~30%. 75-80% of inbound calls fully handled by Finn. 24/7 AI coverage replaced 80+ offshore agents.
Shikha Chouksey

Shikha Chouksey

COO & Cofounder, Orbit Wallet · Orbit Wallet

Trust + ecosystem

Plugs in. Audits clean.

Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.

Salesforce logoSalesforceHubSpot logoHubSpotTwilio logoTwilioPlivo logoPlivoZapier logoZapierSlack logoSlack

Don't see yours? Finn plugs into any system via REST + webhooks.

AuditedSOC 2 Type IIHIPAA BAAGDPRISO 27001DPDPNIST CSF

FAQ

Questions and answers.

What's the maximum campaign size?+

No hard cap. Customers run 50,000-call campaigns regularly; we've ramped to 250,000-call days on enterprise plans. Concurrency is what gets sized, not total contacts.

How does Finn handle voicemail?+

Voicemail detection is built in. You configure per-workflow whether to leave a message, drop the call silently, or schedule a retry. Detection latency is ~1.2s.

Is DNC scrubbing automatic?+

Yes. National + state DNC lists are checked on every dial. Per-account opt-out lists sync in real time. Calls to scrubbed numbers are skipped (not retried).

Can I pause a campaign mid-run?+

Yes — one click. In-flight calls finish, queued calls pause. Resume, adjust concurrency, or cancel from the same panel.

How is timezone determined for each contact?+

Auto-detected from area code by default, overrideable via a CSV column or CRM field. Dial windows respect state-level calling-window laws (CA 8a-9p, MA 8a-8p, etc.).

Volume without burnout

Reach every contact.In their window.

From 100 calls to 100,000 — same workflow, same orchestrator, same observability. Pause, resume, throttle from one panel.

Book a demo30-min trial · No card