AI Voice Assistant
for Fintech.
Verify suspected fraud in under a minute, run KYC follow-ups, and handle dispute support — bank-grade language, PCI-safe by default, audit-ready outcome capture.
Outbound · Compliance
KYC verification calls
Outbound · Security
Fraud alert confirmations
Outbound · Onboarding
Account activation outreach
Inbound · Support
Card dispute intake
Outbound · Compliance
KYC verification calls
Outbound · Security
Fraud alert confirmations
Outbound · Onboarding
Account activation outreach
Inbound · Support
Card dispute intake
Testimonials
See what customers say about us.
Never asks for CVV, PIN, OTP, or full card number. Compliance-locked by default, not by training.
Faster than SMS — confirms or denies in real conversation, not a one-way ping.
Dispute flow ships with the regulatory framework baked in.
"Call abandonment down to 5% from ~30%. 75-80% of inbound calls fully handled by Finn. 24/7 AI coverage replaced 80+ offshore agents."
Shikha Chouksey
COO & Cofounder, Orbit Wallet
"Pillar Bridge scaled multilingual customer support — handling case details and payments in Hindi, Tamil, and Kannada with zero wait time and perfect empathy."
Rajesh Bangera
Founder, PBS
Playbooks
Ready-to-deploy templates for Fintech.
Import a playbook, tweak the persona, and go live in minutes — every workflow is editable.
How it works
Bank-grade voice ops at internet scale.
Fraud Verification
Confirm suspicious transactions in under 60 seconds
Vault (Bank Fraud Verification)
Dials the cardholder within 60 seconds of a fraud-system flag. References last 4 of card + merchant name only. Asks one yes/no: did you authorize this?
PCI-safe by design
Vault never asks for CVV, PIN, OTP, or full PAN. Hard-blocked by the prompt. Compliance teams approve flows once and reuse.
Auto card-lock on deny
If the customer denies the transaction, Vault locks the card immediately and escalates to the security team with full context.
* PCI-safe by design — never reads full card data over voice.
KYC Follow-up
Re-engage onboardings stuck at document submission
Missing-document nudge
When an applicant uploads 2 of 3 required docs, Finn calls within 24h with a personalized SMS upload link for the missing one.
OCR result handling
If your KYC vendor flagged a doc as low-quality (blurry, cropped), Finn explains what's wrong and walks the user through re-upload.
Stalled-application recovery
Applicants who abandon at the KYC stage represent millions in lost LTV. Finn recovers 15–30% of them with a same-day follow-up call.
Dispute Support
Triage chargebacks + dispute inbound without growing the support desk
Dispute intake
Captures merchant, amount, date, dispute reason. Walks the customer through what evidence is needed and how the timeline works.
Provisional credit flag
Routes Reg E / Reg Z eligible disputes to the right team with all required fields pre-populated.
Status-update calls
Outbound updates at key stages (received, under review, resolved) reduce inbound 'where is my refund?' calls by 40%.
Integrations
Plug into your fintech stack.
Stripe, Plaid, Persona, Alloy, Marqeta, Lithic, Galileo. KYC vendors: Sumsub, Onfido, Jumio, Veriff.
Ready to ship
Easily tailor and deploy
AI voice agents for your fintech.
Move from idea to live voice automation in days, not months. Talk to our team for a tailored quote in under 24 hours.
Pricing
Cut Costs by 90%
with AI Voice Assistants.
Replace 24/7 fraud and support staffing with voice AI that's audit-ready and bank-grade. Free your humans for edge cases.
Pay only for what you use
$0 to start.
- $0.12 per minute
- 30 mins of free access.
- 50 concurrent calls.
- 42K custom workflows.
Enterprise Plan
For companies with large volumes, data or deployment requirements, or support needs.
- White glove service for your use case.
- Premium support with dedicated solution engineer teams.
- Custom pricing and concurrent calls based on your needs
Built on Finn
Every fintech workflow ships with the same primitives.
F.A.Q
Questions & answers
All accounts start with a 30-minute free trial.
Never. The template is PCI-DSS hard-blocked from requesting CVV, PIN, OTP, or full PAN. Vault references only the last 4 of the card and the merchant name. Any attempt to elicit full card data is rejected by the prompt guardrails.
Under 60 seconds. Your fraud-detection webhook fires the moment a suspicious transaction is flagged; Vault is in the customer's ear by the time they'd check the SMS.
Yes — when an applicant uploads 2 of 3 docs, Finn calls within 24h with a personalized SMS upload link for the missing one. Recovers 15–30% of stuck onboardings.
Yes. The dispute-intake template routes Reg E / Reg Z eligible disputes to the right team with all required fields pre-populated.
Stripe Radar, Sift, Riskified, Forter, Plaid, Alloy. Custom rules engines via webhook. Integration time is typically under a day.
Get started
Hire Finn and scale with confidence.
Move from idea to live voice automation — securely, reliably, and without operational risk.
Fort-nightly Launches
We move quickly and get you what you need
Powerful Tools
Pre-built dashboards, reports, automations, more