AI Voice Assistant
for Automotive.
Handle inbound service inquiries, run promotional outbound campaigns, and remind customers of routine maintenance — without growing the dealership BDC.
Outbound · Scheduling
Confirm service appointments
Outbound · Reactivation
Re-engage cold leads
Outbound · Compliance
Recall notification calls
Inbound · Booking
Schedule test drives
Outbound · Scheduling
Confirm service appointments
Outbound · Reactivation
Re-engage cold leads
Outbound · Compliance
Recall notification calls
Inbound · Booking
Schedule test drives
Testimonials
See what customers say about us.
Reminder campaigns lift bay occupancy 15–25% — direct revenue impact per service tech hour.
Handles your customer base in their language — Spanish, French-Canadian, others.
Pulls customer service history + warranty status before every call. Knows when to upsell.
"70% of production-support calls now contained. 800+ man-hours saved every month. Wait time reduced to under 30 seconds."
David Johnson
Head of HR, Frinks AI
"TOFA launched a national campaign with Finn — 10K+ calls daily and seamless human escalations."
Alice Smith
Senior Engineer, Gofts
Playbooks
Ready-to-deploy templates for Automotive.
Import a playbook, tweak the persona, and go live in minutes — every workflow is editable.
InboundCustomer Support
Introducing Samantha, an AI assistant for automotive dealership customer service, dedicated to enhancing customer satisfaction and streamlining service operations.
Use this playbook
OutboundSpecial Offers and Promo Up-Sell
Introducing Arthur, a virtual assistant for promotional campaigns. Arthur's primary role is to present special offers and upsell opportunities to existing customers.
Use this playbook
OutboundService Reminder
Meet ServiceBot, an AI assistant specialized in service reminders and maintenance scheduling for automotive services.
Use this playbookHow it works
Service ops + sales follow-up,
automated.
Service Reception
Inbound service line, answered in 2 rings, 24/7
Customer Support (Samantha)
Handles inbound service questions — appointment status, recall notices, parts availability, financing payoff. Routes to right department only when human-required.
Appointment booking
Pulls service-bay availability, books oil change / tire rotation / state inspection slots, sends SMS confirmation.
Multi-language
Handles Spanish, French-Canadian, and other regional languages without rerouting to a bilingual agent.
Service Reminders
Outbound maintenance reminders keep service bays full
ServiceBot
Calls customers when DMS flags overdue maintenance (oil change, brake inspection, tire rotation). Captures preferred date, books the slot.
Seasonal campaigns
Winter tire swap, spring AC service, summer road-trip prep — calendar-aware seasonal campaigns at dealership scale.
No-show recovery
Day-of reminder calls + reschedule logic when customers cancel — keeps bay utilization high.
Promotional Outreach
Special-offer upsells to existing customers
Special Offers (Arthur)
Calls customers within trade-in window, presents tailored upgrade offers, captures interest, books a sales appointment.
Lease-end nurture
60 days before lease maturity, Arthur reaches out with lease-end options + new-vehicle availability.
Service-to-sales handoff
Customers in for service often hear a contextual upsell ('your warranty ends in 2 months — want to chat with sales?').
Integrations
Plug into your DMS + CRM.
Reynolds, CDK, Dealertrack, VinSolutions, ELEAD CRM. Manufacturer APIs: Ford SYNC, GM OnStar, Toyota One. Scheduling: Xtime, myKaarma.
Ready to ship
Easily tailor and deploy
AI voice agents for your dealership.
Move from idea to live voice automation in days, not months. Talk to our team for a tailored quote in under 24 hours.
Pricing
Cut Costs by 90%
with AI phone Agents.
Replace BDC overtime with 24/7 voice AI. Keep service bays full, sales calendars booked, and customers retained.
Pay only for what you use
$0 to start.
- $0.12 per minute
- 30 mins of free access.
- 50 concurrent calls.
- 42K custom workflows.
Enterprise Plan
For companies with large volumes, data or deployment requirements, or support needs.
- White glove service for your use case.
- Premium support with dedicated solution engineer teams.
- Custom pricing and concurrent calls based on your needs
Built on Finn
Every automotive workflow ships with the same primitives.
F.A.Q
Questions & answers
All accounts start with a 30-minute free trial.
Reynolds, CDK, Dealertrack, VinSolutions, ELEAD CRM. Pulls customer service history + warranty status before every call so Samantha and Arthur are context-aware.
Pulls live service-bay availability from Xtime or myKaarma, books oil changes / state inspections / tire rotations / brake jobs, sends SMS confirmation.
Yes. Clone the agent per language. Spanish + French-Canadian + Korean are the most common dealership pairs. Customer hears their language without routing to a bilingual agent.
60 days before lease maturity, outbound Arthur reaches out with lease-end options + new-vehicle availability. Books appointments with the right sales rep based on prior buying behavior.
Finn provides the controls — prior-express-written-consent rule, internal DNC, federal + state DNC. For service customers, calls are service communications with a lighter consent posture. TCPA compliance depends on how you use them; you remain the responsible party.
Get started
Hire Finn and scale with confidence.
Move from idea to live voice automation — securely, reliably, and without operational risk.
Fort-nightly Launches
We move quickly and get you what you need
Powerful Tools
Pre-built dashboards, reports, automations, more