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Comms

Email follow-up,on send.

Templated emails fired from any call node. Variables merged, attachments wired, delivery + open + click logged back to the call.

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TemplatedPer-workflow body
AttachedPDFs, invoices, contracts
TrackedOpen + click + reply
SPF/DKIMAuthenticated send

How it works

Fire from any node.Authenticated, tracked, attached.

Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.

01 / 03

Author + version templates

HTML or plain text. Variables merged from captured fields. Per-workflow template library. Preview every email before deploying.

Knowledge baseHealthcare Receptionist
Add source

Sources

5

Indexed chunks

1,696

SourceChunksUpdated
Pricing FAQ.pdf
842m ago
Refund policy.md
421h ago
docs.hirefinn.ai
3125m ago
Salesforce.contactsLive sync
1240Live sync
Brand voice.mdIndexing
18Pending
02 / 03

Wire attachments

Attach PDFs, contracts, invoices — generated on the fly from the call's structured data. Or pick from your document library.

WorkflowFunction call · check_inventory()200 OK

Latency

384ms

Status

200

Retries

0

Request

POST /api/inventory/check
{
  "sku": "NAVY-HOODIE-M",
  "region": "IN-MH"
}

Response

{
  "in_stock": true,
  "count": 124,
  "next_restock": "2026-06-04"
}
03 / 03

Send + track

Sent from your verified domain with SPF/DKIM/DMARC. Delivery, open, click, reply — all events fire back to the call timeline + your CRM.

DeveloperWebhook subscriptionsStreaming
POST https://acme.co/finn/events
x-finn-signature: v1=8d6f…
call.started00:00.124
intent.captured00:18.402
function.invoked00:42.881
transfer.warm01:42.119
call.ended02:14.500

Deliverable + auditable

Lands in the inbox.Not in spam.

No bolt-ons. No second platform. Every primitive ships with the editor.

From your domain, authenticated

SPF, DKIM, DMARC configured on setup. Mails come from yourcompany.com, not a generic shared domain.

Conditional bodies

Different templates fire based on call outcome — sale-closed vs callback-scheduled get different copy.

Reply routing

Replies route to the right human, queue, or CRM record. Tied back to the original call thread.

Bounce + suppression management

Hard bounces auto-suppress. Soft bounces retry with backoff. Compliance-grade unsubscribe handling.

Shipped in production

Real teams, real outcomes.

Conversion rate up from 65% to 82%. Agent workload reduced by 40%. Lead response time under 2 minutes.
Ayush Pateria

Ayush Pateria

CEO & Cofounder, Snazzy · Snazzy

Trust + ecosystem

Plugs in. Audits clean.

Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.

Gmail logoGmailSalesforce logoSalesforceHubSpot logoHubSpotMailchimp logoMailchimpSendgrid logoSendgridSlack logoSlack

Don't see yours? Finn plugs into any system via REST + webhooks.

AuditedSOC 2 Type IIHIPAA BAAGDPRISO 27001DPDPNIST CSF

FAQ

Questions and answers.

Can Finn send email during a live call?+

Yes. Email nodes can fire mid-call — typical use cases are sending a contract, invoice, calendar invite, or document the caller needs to see in the same session.

How is deliverability handled?+

Sent from your verified domain with SPF, DKIM, and DMARC configured. We manage IP warming, suppression lists, and bounce handling. Typical inbox placement >98%.

Can I attach generated documents?+

Yes. PDFs, contracts, invoices, and receipts can be generated from the call's structured data and attached automatically. Or pick from a pre-uploaded document library.

Where do open + click events show up?+

On the call timeline in the dashboard, plus webhooks to your CRM / data warehouse on every event (delivered, opened, clicked, replied, bounced, unsubscribed).

How are replies handled?+

Replies route to a human inbox, a Finn chat workflow, or your existing CRM record. Threading is preserved so the conversation stays tied to the original call.

Calls + email, one trail

Same call, same thread.Same audit trail.

Email triggered from the workflow lands in the call timeline. Sales reps see what was sent. Compliance sees what was logged.

Book a demo30-min trial · No card