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Calendar & booking

No-show?Finn reschedules.

When a caller misses an appointment, Finn calls back within minutes, acknowledges the miss, offers a new slot — and books it.

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<5 minCallback after miss
Auto-detectFrom calendar status
TemplatedApology + reslot
Multi-attemptConfigurable retries

How it works

Detect.Call back. Reslot.

Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.

01 / 03

Detect the miss

Calendar status check 10 min after slot start — marked no-show? Triggers the workflow.

WorkflowFunction call · check_inventory()200 OK

Latency

384ms

Status

200

Retries

0

Request

POST /api/inventory/check
{
  "sku": "NAVY-HOODIE-M",
  "region": "IN-MH"
}

Response

{
  "in_stock": true,
  "count": 124,
  "next_restock": "2026-06-04"
}
02 / 03

Friendly callback

Finn calls within 5 minutes. Acknowledges the miss without guilt-tripping. Offers new slots.

Deployment analyticsSub-second voice loopHealthy

p50

384ms

p95

412ms

p99

538ms

ASRDeepgram Nova 2 streaming
84ms
LLMGPT-4o function-calling pass
192ms
TTSElevenLabs streaming synthesis
96ms
Last 24h · 12,840 calls384ms avg
03 / 03

Reslot or escalate

Books a new slot if caller picks one. If declined or unreachable, queues a follow-up callback or escalates to a rep.

Healthcare ReceptionistWorkflow editorDraft
Deploy
Greet callersay
Capture intentcapture
Booking branchbranch
Calendar.book()function
Transfer to agenttransfer
5 nodes · 4 connections · 2 variables↓ saved 12s ago

Save the booking

Most no-showsrecover same day.

No bolt-ons. No second platform. Every primitive ships with the editor.

5-minute callback

Strike while the caller's intent is still warm. Same-day rebook rates ~60% in steady state.

Templated, non-guilty tone

'Looks like we missed each other — happens. Want to try again?' Not 'You missed your appointment.'

Configurable retry ladder

1st attempt 5min after miss. 2nd attempt 2hrs. 3rd attempt next day. All tunable per workflow.

Escalation rules

After N misses, escalate to a human rep, mark lead cold, or trigger nurture drip — your choice.

Shipped in production

Real teams, real outcomes.

70% of production-support calls now contained. 800+ man-hours saved every month. Wait time reduced to under 30 seconds.
David Johnson

David Johnson

Head of HR, Frinks AI · Frinks AI

Trust + ecosystem

Plugs in. Audits clean.

Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.

Google Calendar logoGoogle CalendarCal.com logoCal.comCalendly logoCalendlySalesforce logoSalesforceHubSpot logoHubSpotTwilio logoTwilio

Don't see yours? Finn plugs into any system via REST + webhooks.

AuditedSOC 2 Type IIHIPAA BAAGDPRISO 27001DPDPNIST CSF

FAQ

Questions and answers.

How is a no-show detected?+

Calendar status check 10 minutes after slot start time. If marked 'no-show' (manually or via CRM integration), the recovery workflow fires.

What's the typical recovery rate?+

60% same-day rebook rate in steady state. Industries with high time-sensitivity (healthcare appointments, mortgage call-backs) see higher; loose-funnel sales see lower.

How quickly does Finn call back?+

5 minutes after detected miss by default. Tunable from 1 minute (aggressive) to several hours (passive recovery).

Does this work for in-person appointments?+

Yes — works equally well for in-person, video, or phone appointments. Recovery flow is channel-agnostic.

What if the caller never picks up the recovery call?+

Configurable retry ladder (default 5min → 2hr → next day). After N misses, escalate to human, drop to nurture drip, or mark cold per workflow.

Recovery, automated

Don't losethe lead to a no-show.

No-show recovery runs automatically. Most rebooked within the same day. Conversion lift typically 12-20% on missed-appointment cohorts.

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