Ops & compliance
PII out
before it goes anywhere.
Per-finn redaction rules strip credit cards, SSNs, account numbers, PHI from transcripts + logs the moment they're captured. Compliance-ready by default.
30-minute free trial. No card. No procurement.
How it works
Detect.
Redact. Store.
Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.
Define what to redact
Per-finn rules: credit card, SSN, account number, medical record, custom regex. Built-in templates for HIPAA / PCI / GDPR baselines.
Events today
2,841
PII redactions
148
Logins
22
Auto-detect + redact
Pattern detection runs on the live transcript + captured fields. Matches replaced with token (`[CC]`, `[SSN]`) before storage.
Outcome
Booked
Sentiment
+0.71
Duration
2:14
▸ captured · intent: booking
▸ captured · slot: Tue 14:00
Role-based reveal
Authorized roles can reveal redacted values via audit-logged request. Everyone else sees only the token. Full audit trail.
SOC 2 Type II
Audited
Apr 2026
HIPAA
BAA available
On request
GDPR
Compliant
DPA signed
ISO 27001
Certified
Valid to May 2028
DPDP
India-compliant
Aug 2025
NIST CSF
Mapped
v1.1
PII-safe by default
Captured.
Never leaked.
No bolt-ons. No second platform. Every primitive ships with the editor.
Pre-storage redaction
PII never lands in transcripts, logs, analytics, or exports. Reduces breach blast radius + audit scope.
Custom regex rules
Industry-specific patterns — medical record numbers, account IDs, insurance member IDs — defined per finn.
Role-based reveal
Compliance officer can reveal a redacted SSN with audit trail. Analyst sees only token. Engineer sees only token.
Templates for common regimes
HIPAA baseline, PCI baseline, GDPR baseline — pre-built rules to flip on per finn.
Shipped in production
Real teams, real outcomes.
“Conversion rate up from 65% to 82%. Agent workload reduced by 40%. Lead response time under 2 minutes.”
Ayush Pateria
CEO & Cofounder, Snazzy · Snazzy
Trust + ecosystem
Plugs in. Audits clean.
Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.
Salesforce
HubSpot
Notion
Linear
Zendesk
SlackDon't see yours? Finn plugs into any system via REST + webhooks.
FAQ
Questions and answers.
What PII can Finn auto-detect?+
Credit card numbers (Luhn-validated), SSN, US/EU phone numbers, email addresses, IBANs, medical record numbers, custom regex patterns. Templates for HIPAA / PCI / GDPR baselines.
Where does redaction happen?+
Before storage. The unredacted value never lands in your transcripts, logs, analytics, or exports — only the redaction token (`[CC]`, `[SSN]`).
Can authorized users see the original value?+
Yes — role-based reveal. Compliance officers can reveal via audit-logged request. Audit trail captures who revealed what, when.
Does redaction affect the live call?+
No — Finn still uses the unredacted value during the call (e.g. to verify a credit card with your payment processor). Redaction is post-call, pre-storage.
Is the redaction regime configurable per finn?+
Yes — each finn has its own rules. HIPAA-restricted health finn uses one set; sales finn uses a lighter set. No cross-contamination.
Compliance, built-in
Don't leak
what you don't need.
Per-finn redaction keeps PII out of transcripts, logs, analytics, and exports. HIPAA, PCI, GDPR, DPDP — handled the right way.