Analytics & insights
Funnel.
Per workflow.
See where callers drop off. Visualize the workflow as a funnel — every node, every branch, every captured field. Pinpoint the leak.
30-minute free trial. No card. No procurement.
How it works
Visualize.
Segment. Compare.
Drag, wire, deploy. Each step is reversible — every save creates a versioned snapshot.
Auto-built funnel
Workflow editor surfaces double as analytics nodes. Funnel auto-built — no instrumentation needed.
Drop-off per node
Each node shows entry / completion / drop-off counts + rates. Branch splits surface conditional path conversion.
Calls today
12,840
+8.1%
Pickup rate
94.2%
+1.4%
Avg sentiment
+0.71
+0.08
Talk minutes
48,212
+12.0%
Call volume · last 30 days
Cohort + time-series
Filter by tag, region, tier, time window. Compare funnels across cohorts (campaign A vs B, region X vs Y, tier 1 vs 2).
Evals passing
4 / 5
Avg score
88.8
+1.2
Calls evaluated
12,840
Funnel-grade workflow analysis
Every node.
Every drop-off.
No bolt-ons. No second platform. Every primitive ships with the editor.
Auto-instrumented
Funnel built automatically from the workflow. No 'track event' calls. Add a node, get the funnel.
Branch-aware
Conditional branches surface as Sankey-style splits. See which paths win + which lose.
Cohort comparison
Compare campaign A vs B, region X vs Y, tier 1 vs 2 — same funnel, different cohorts side-by-side.
Time-series drift
Funnel snapshots over time. Spot when a conversion drop started + correlate with workflow changes.
Shipped in production
Real teams, real outcomes.
“Call abandonment down to 5% from ~30%. 75-80% of inbound calls fully handled by Finn. 24/7 AI coverage replaced 80+ offshore agents.”
Shikha Chouksey
COO & Cofounder, Orbit Wallet · Orbit Wallet
Trust + ecosystem
Plugs in. Audits clean.
Wires into your existing stack via 100+ connectors. Compliant from day one across the workloads that demand it.
Salesforce
HubSpot
Notion
Slack
Linear
ZendeskDon't see yours? Finn plugs into any system via REST + webhooks.
FAQ
Questions and answers.
Do I need to instrument anything?+
No — funnel is auto-built from the workflow editor. Every node is automatically a measurable step. Add a node, the funnel updates.
How are conditional branches handled?+
Surfaced as Sankey-style splits. See conversion + drop-off per branch independently. Useful for tuning conditional routing.
Can I compare funnels across cohorts?+
Yes — side-by-side comparison of campaign A vs B, region X vs Y, tier 1 vs 2, time window 1 vs 2. Same funnel, different cohorts.
Is there time-series tracking?+
Yes — funnel snapshots over rolling windows. Spot when a conversion drop started + correlate with workflow versions, prompt changes, campaign launches.
Can I export funnel data?+
Yes — CSV download per filter view, plus SQL access on enterprise. Funnel-level webhooks fire on significant drift detection.
Find the leak
Workflows visualized.
Drop-offs spotted.
Funnel analytics turns every workflow into a Sankey diagram. Drop-off points obvious. Fix priorities clear.