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Customer Success Manager
Remote (US)Full-time
You'll own a book of US customers from onboarding through expansion — driving adoption, outcomes, and renewals for teams running Finn at scale.
What you'll do
- Own onboarding, adoption, retention, and expansion.
- Turn customer outcomes into case studies and referrals.
- Feed product the signal that moves the roadmap.
What we're looking for
- 3+ years CSM in B2B SaaS.
- Track record growing net revenue retention.
- Bonus: technical / voice / CX background.
Apply for this role
Email us your LinkedIn or resume and a line on why Finn. We read every application.
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